Privacy Policy
How we handle information when you learn with us.
Last updated: 2 October 2026This Privacy Policy explains how AI Video Learn handles information collected through our website, learner accounts, courses, and support channels. It covers our website; third-party services have their own privacy policies.
Information You Provide
When you register, we collect the account information requested in the registration form, such as your name, username, email address, and password. You may also provide profile information.
When you contact support, we receive your message and any details or attachments you choose to send. Please avoid sending unnecessary sensitive information.
Course & Technical Information
Our learning system may record course enrollments, lesson completion, quiz attempts, and progress where those features are used.
Website hosting and security systems may record technical information such as IP addresses, browser details, requested pages, and access times to operate the website and investigate problems.
How Information Is Used
We use information to create and manage accounts, provide course access, record learning progress, respond to support requests, and maintain the website.
We may send account, purchase, support, or course notices relevant to your use of our services. Promotional email subscriptions, if offered, will provide a way to unsubscribe.
Cookies & Login Sessions
The website uses cookies needed for features such as login sessions and remembering certain preferences. Some cookies may remain after you close your browser.
You can manage cookies through your browser settings. Blocking necessary cookies may prevent login or other features from working. If optional analytics or advertising tools are added, this policy and any required cookie controls will be updated.
Videos & External Services
Course pages may contain embedded videos, including YouTube videos. Embedded services may receive technical information and use cookies when their content loads or you interact with it.
External websites and tools operate under their own privacy policies. Review those policies before submitting information to them.
Payments
If you purchase a course, we may keep order information, payment status, transaction references, and details necessary to verify your purchase.
Information handled by a payment provider depends on the payment method selected. Do not send passwords, card security codes, or online banking credentials through email, forums, or support messages. Provider details will be added when payment services are configured.
Community Contributions
If forums, comments, or community discussions are enabled, your display name and contributions may be visible to other users according to the area’s access settings.
Avoid posting private contact details or confidential information. The privacy arrangements for any chat service will be described when that service is enabled.
Access & Service Providers
Authorized administrators and relevant course staff may access information needed to operate courses and provide support.
Hosting and other configured service providers may process information needed to deliver their services. Information may also be disclosed where legally required. Some providers may process information in countries different from your own.
Retention & Security
We retain information for account operation, course delivery, support, and relevant recordkeeping needs. There is no automatic two-month account or course access expiry.
Deletion requests are reviewed against these needs. Some records may need to be retained, and backup copies may remain until replaced through the backup cycle. No internet service can guarantee absolute security.
Your Requests & Policy Updates
Contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity before responding. Available rights and exceptions depend on applicable law.
We will update this policy as website features and data practices change. The latest revision date will appear at the top of this page.